Consulting your Doctor
Appointments
You may see from the timetable when your doctor is available for consultation. You are able to book ahead and we also offer appointments on the day.
If you are unable to keep your appointment please let us know on 01822 612247 or please go to the Home Page and submit a new request on the Contact Us Online section.
We routinely offer 15 minute appointments. Please let the receptionist know if you need more time.
There are patient spaces in the car park, but please only use them if you are attending an appointment at the surgery.
Home Visits
We will visit you at home if you are too ill to come to the surgery. If a doctor is asked to visit, please try to ring the surgery between 9.00 am and 10.30 am and please give some indication of the nature of the problem. Please come to the surgery if possible as home visits are time consuming and it is easier to carry out investigations and treatments at the surgery.
Telephone Advice
Our doctors and nurses can offer advice on the telephone. Please be prepared to give some indication of your enquiry and leave a contact number where they can call you back.
When you want to ask your Doctor about a medical concern or have an administration query, we will only accept on-line requests using the method below.
Please can you click on the Home Page of this website and on the banner headed NHS - Contact us online, please click on the button saying: Submit a new request.
Casualties
If you think you may have a broken bone or need stitches etc you should go directly to the Casualty Department at Tavistock Hospital.
Update us on your Current Health Status
In order for us to better understand your current health status please complete the Health Questionnaire and return it to the Surgery. We would be pleased to receive this on a regular basis.
Book Appointment Online
As part of our commitment to increasing patient access to our services we have established a 24 hour online service through both our websites. This system, called 'Patient Access', allows online access to appointments for our Doctors. (It also allows you to order prescriptions or update your details.)
However, all nurse appointments eg blood tests, blood pressure checks, diabetes reviews due to their complexity will need to be made in person or via the telephone.
After you have registered, this system allows you to book, cancel or check appointments whatever time of the day. Once you’ve booked an appointment online, you will receive confirmation immediately. There is no need to re-confirm by e-mail or telephone – just arrive promptly on the day!
If you have received your personal username and username, logon now